How can we help?
My account is suspended/locked
If you are receiving the message that your account details are invalid or suspended, please consi...
Parking History and Receipts
Viewing and downloading your parking history is easy and can be done online at https://www.paybyp...
Wrong Vehicle selected
If you have paid for an incorrect vehicle customers have the following 2 options; 1) Send STOP vi...
My account history is missing/Guest Accounts
PayByPhone has recently released a new progressive method of registration that allow customers to...
Step-by-Step Guide: All Platforms
Choose Platform: iOS Android Mobile Web Call iOS Users: Parking with a Regis...
I entered the wrong location/duration/vehicle plate, what now?
Cancelling Your Session: Text STOP to 65565 within 5 minutes to cancel an active parking ses...