How can we help?
My account is suspended/locked
If you are receiving the message that your account details are invalid or suspended, please consi...
Parking History and Receipts
Viewing and downloading your parking history is easy and can be done online at https://www.paybyp...
PayByPhone has recently released a new progressive method of registration that allow customers to...
I entered the wrong location/duration/vehicle plate, what now?
Cancelling Your Session: Text STOP to 65565 within 5 minutes to cancel an active parking ses...
Important Service Notice: London Borough of Tower Hamlets
PayByPhone will no longer be the cashless parking provider for the London Borough of Tower Hamlet...