How can we help?
Sign in with Apple
Apple has released the ability for iPhone users to register or login to the PayByPhone App using ...
My account is suspended/locked
If you are receiving the message that your account details are invalid or suspended, please consi...
Parking History and Receipts
Viewing and downloading your parking history is easy and can be done online at https://www.paybyp...
I entered the wrong location/duration/vehicle plate, what now?
Cancelling Your Session: Text STOP to 65565 within 5 minutes to cancel an active parking ses...
NHS/COVID-19 Parking Assistance
At PayByPhone we are currently working with a number of our Local Authority and Private Parking O...
PayByPhone Description Different on Card/Bank Statement
Please be aware that we are currently experiencing an issue with Apple Pay transactions where the...