Common Technical Issues
- My account is suspended or locked
- App Can't Connect to a Network or our Server
- My PayByPhone Android App Requires a Screen Lock
- I'm trying to create an account online but it keeps saying user exists.
- How can I change the PIN on my account?
- I can't extend my parking session, why?
- I'm receiving text message or emails about parking transactions that are not mine.
- I am having problems using the phone service with a Blackberry or another device with a QWERTY keyboard.
- Call 24/7 Support Helpline: 0330 400 7275
- Frequently Asked Questions