• How it works
  • Locations
  • For business
  • Help
  • Park
  • Account
  • Register
  • Register
  • Submit a request
  • How it works
  • Locations
  • For business
  • Help
  • Park Now
  • Account
  • Register
  • Register
  1. PayByPhone Support UK
  2. My Account

My Account

Manage Your Profile

  • My account is suspended or locked
  • Update Contact Details
  • Add or Remove a Vehicle
  • Add or Update a Payment Card
  • How can I change the PIN on my account?

Parking History & Receipts

  • Parking History and Receipts

Refund Requests

  • Unused Parking Time
  • Permits
  • Wrong Vehicle Selected
  • Duplicate Payment Made
  • Entered Wrong Duration

Location, Notification & Security Settings

  • Setting Your Location
  • Setup Email Receipts & SMS Reminders
  • Change or Reset Your Password

Account FAQ's

  • Guest Accounts
  • My account is in a suspended status, why?
  • I'm trying to create an account online but it keeps saying user exists.
  • How do I delete my account?
  • I didn't receive a SMS reminder text
  • I'm receiving text message or emails about parking transactions that are not mine.
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