There are two reasons why you may be prompted for a credit card number:
- You mistakenly chose to park a personal vehicle instead of a business vehicle. You'll be asked to enter a credit card in this case if you don't have a personal PayByPhone account. To circumvent this prompt, you must call back and choose to park under a Business Vehicle.
- The credit card attached to the Business Account is invalid. In this instance you will need to contact your Administrator as soon as possible so that they can update the credit card information for the account.
If neither of the above applies, please submit a request to the PayByPhone support team for assistance.