How do I delete my account?

Choose platform:

iPhone

Android & Web

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Important

Please note your transaction history will be unavailable and this operation cannot be cancelled.

We recommend you to print your receipts prior to deletion.

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iPhone

Want to delete your PayByPhone account? 😞

 

Here are the steps to follow:

 

1. Open the app and click on the gear on the top right : 

 

2. Then, click on Account Settings : 

 

3. Select "Delete Account"

 

4. Delete your account

Android & Web

Want to delete your PayByPhone account? 😞

 

Here are the steps to follow:

 

1. Visit the PayByPhone website https://paybyphone.co.uk/ and click on Receipts

 

2. Then, log in with your mobile phone number and password

 

3. Click the Profile button and scroll to the bottom of the page, click Delete Account

 

4. Finally, confirm deletion

 

Note: Once you close the account, your transaction history will be unavailable: please print any receipts that you might need prior to deletion