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  1. PayByPhone Support UK
  2. PayByPhone Business
  3. Frequently Asked Questions

Articles in this section

  • Do all of the drivers in the fleet need to create an account?
  • Vehicle Upload Error List 
  • Driver Upload Error List by email
  • After payment has been authorised, is there any way to change a vehicle if the driver has made a mistake choosing the vehicle to park?
  • Can drivers see the credit card number?
  • What happens if a driver pays for a business parking session with their personal credit card?
  • How many vehicles can I have linked to a driver’s account?
  • How can fleet managers get data on where drivers have parked and used the business account?
  • For tax and traceability purposes, can account owners download 1.5 and 7 years' reports?
  • Are reports automated?
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How often are reports generated?

Reports include data from the previous 24hrs of parking sessions. Reports are not live. After a parking session is complete, 24hrs will elapse before the parking transaction is visible on a report.

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Related articles

  • How do I switch vehicles if I already have a Business Approved vehicle?
  • How can a driver get a refund?
  • Adding and Removing a Vehicle to Auto Payments via the Website
  • Can rental cars be added to the business parking account?
  • Do all of the drivers in the fleet need to create an account?
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