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  1. PayByPhone Support UK
  2. PayByPhone Business
  3. Frequently Asked Questions

Articles in this section

  • Do all of the drivers in the fleet need to create an account?
  • Vehicle Upload Error List 
  • Driver Upload Error List by email
  • After payment has been authorised, is there any way to change a vehicle if the driver has made a mistake choosing the vehicle to park?
  • Can drivers see the credit card number?
  • What happens if a driver pays for a business parking session with their personal credit card?
  • How many vehicles can I have linked to a driver’s account?
  • How can fleet managers get data on where drivers have parked and used the business account?
  • For tax and traceability purposes, can account owners download 1.5 and 7 years' reports?
  • Are reports automated?
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Are all business vehicles accessible to all drivers or are vehicles assigned to single users?

You can provide your Account Manager with a suggested vehicle for each driver during the driver setup process. Drivers can add any of the approved vehicles in the Business Account to their app at any time and pay for the parking of a Business Approved vehicle with the Business Payment Method.

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Related articles

  • Are PayByPhone Business payments secure, is it credit card PCI compliant?
  • How do I make a payment for parking?
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