In the event of any issues relating to the to access or installation of the PayByPhone app via Huawei App Gallery, please visit https://consumer.huawei.com/en/support/mobile-services/appgallery/
For issues relating to your specific device/handset please contact Huawei directly on
Hotline Phone: (+44 800 088 6700)
HUAWEI Support hours: Monday - Sunday: 09:00-21:00 (GMT)