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  1. PayByPhone Support UK
  2. Resident Visitor Permits
  3. Business & Resident Visitor Permits FAQs

Articles in this section

  • I believe my allocated zone is incorrect.
  • I have been asked to provide supporting documentation. What does this mean?
  • Can I use the service even though I don’t have a mobile phone or computer?
  • My app doesn’t display the Permits option.
  • My phone doesn’t support the PayByPhone app.
  • I can’t create an account because my email address is already recognised.

I believe my allocated zone is incorrect.

If believe that you have been allocated the incorrect zone, please click here to submit a request to our Customer Support Team

 

 

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Related articles

  • How to purchase Visitor Permits
  • How to Register for Resident Visitor Permits
  • I have been asked to provide supporting documentation. What does this mean?
  • What should I do if I have received a Parking Ticket or Penalty Charge Notice (PCN)?
  • Creating a PayByPhone Account for iOS
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