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  1. PayByPhone Support UK
  2. Resident Visitor Permits
  3. Business & Resident Visitor Permits FAQs

Articles in this section

  • I believe my allocated zone is incorrect.
  • I have been asked to provide supporting documentation. What does this mean?
  • Can I use the service even though I don’t have a mobile phone or computer?
  • My app doesn’t display the Permits option.
  • My phone doesn’t support the PayByPhone app.
  • I can’t create an account because my email address is already recognised.

My app doesn’t display the Permits option.

The app may need to install updates. Please visit either the App Store or Google Play Store and check for updates.

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Related articles

  • How to Register for Resident Visitor Permits
  • How to purchase Visitor Permits
  • My phone doesn’t support the PayByPhone app.
  • Finding a PayByPhone Location
  • I have been asked to provide supporting documentation. What does this mean?
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