I believe my allocated zone is incorrect.
I have been asked to provide supporting documentation. What does this mean?
Can I use the service even though I don’t have a mobile phone or computer?
My app doesn’t display the Permits option.
My phone doesn’t support the PayByPhone app.
I can’t create an account because my email address is already recognised.

My phone doesn’t support the PayByPhone app.

Some older phones and computers use operating systems that aren’t compatible with the latest PayByPhone app. If this is the case you can use the PayByPhone website, which is customised for mobile devices. Just visit www.paybyphone.co.uk

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