I believe my allocated zone is incorrect.
I have been asked to provide supporting documentation. What does this mean?
Can I use the service even though I don’t have a mobile phone or computer?
My app doesn’t display the Permits option.
My phone doesn’t support the PayByPhone app.
I can’t create an account because my email address is already recognised.

I can’t create an account because my email address is already recognised.

You may already have created a PayByPhone account in the past, which means an account already exists. Click here for information on resetting a forgotten password.

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