Most car parks are owned or operated by a Local Authority or Private Car Park Operator and they would be your first point of contact relating to any issues outside of the use of PayByPhone.
The operator of the car park can be identified in a number of ways:
- There will usually be signage with the operators details on somewhere in the vicinity of the parking location. The operator’s logo is also usually found on the top right hand side of any PayByPhone signage
- The operator can be found in our app when searching on the PayByPhone location number (see below)
- By clicking here and submitting a ticket to our Customer Support Team, we will be able to confirm the operator details based on the PayByPhone location number