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  1. PayByPhone Support UK
  2. Starting and Extending a PayByPhone Parking Session
  3. Parking - Frequently Asked Questions

Articles in this section

  • Google Pay Temporarily Unavailable at Certain Locations
  • I require copies of my parking receipts, where do I find them?
  • My PayByPhone Android app requires a screen lock.
  • I can't connect your app to a network or your server.
  • Is the PayByPhone system secure?
  • The PayByPhone description is different on my card or bank statement, why is that?
  • I have no network coverage and need to park?
  • Why do Apple Pay and Google Pay only work in some parking locations?
  • Why are all PayByPhone locations not detailed on your map or Nearby Parking Feature?
  • Who should I contact regarding the condition of the car park?
See more

Why does the picture on the home screen of your app keep changing?

PayByPhone has a feature called Dynamic Labelling to present you with an iconic image of the town or city where you are parking.

Depending on where you are when you open the app, the image will change to reflect your current location

Examples of iOS Dynamic Labels

Asset_1DLShowOff.png


Examples of Android Dynamic Labels

Asset_2DLShowOff2.png

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Related articles

  • Is the PayByPhone system secure?
  • The PayByPhone description is different on my card or bank statement, why is that?
  • Cancelling a parking session
  • Why have you given me a Parking Ticket when I paid using PayByPhone?
  • I require copies of my parking receipts, where do I find them?
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