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Receipts, Reminders and Parking History

PayByPhone allows you to view your parking history and receive receipts and notifications in a number of different ways.
 
Parking History iOS 

To view your parking history on the PayByPhone iOS app

  1. Open the PayByPhone app
  2. Click the following icon at top right corner of the screen
  3. Click Parking History
  4. You will see a list of your previous parking transactions
  5. You can toggle between Standard Parking Transactions and Auto Payment Transactions using the menu at the top
  6. Clicking on a transaction shows further information, including the start and expiry time

 ReceiptsandReminders7_iOS.png   ReceiptsandReminders8_iOS.png


Parking History Android

 To view your parking history on the PayByPhone Android app

  1. Open the PayByPhone app
  2. Click the following icon at top left-hand corner of the screen
  3. Click Parking History
  4. You will see a list of your previous parking transactions
  5. You can toggle between Standard Parking Transactions and Auto Payment Transactions using the menu at the top
  6. Clicking on a transaction shows further information including the start and expiry time

  ReceiptsandReminders1_Android.png   eceiptsandReminders2_Android.png


Parking History Website

To view your parking history on the PayByPhone website

  1. Visit paybyphone.co.uk
  2. Sign in using your mobile phone number and password
  3. Click Parking History
  4. You will see a list of your previous parking transactions
  5. You can toggle between Standard Parking Transactions and Auto Payment Transactions using the menu at the top
  6. Clicking on a transaction shows further information including the start and expiry time

Mobile Website Screenshots

ReceiptsandReminders1_MWeb.png.  ReceiptsandReminders2_MWeb.png

Desktop Screenshots

ReceiptsandReminders1_Desktop.png   ReceiptsandReminders2_Desktop.png


SMS Receipts

PayByPhone provides SMS receipts for users who opt-in to receive them. For information on how to opt-in to receive SMS receipts please click on one of the following links:

iOS App
Android App
Website
Automated phone line

SMS receipts look like this and contain the following information:

  • Vehicle registration number
  • Location number
  • Parking start time and date
  • Parking expiry time and date
  • Cost

ReceiptsandReminders1_iOS.png 

SMS Reminders

PayByPhone provides SMS reminders to users who opt-in to receive them. For information on how to opt-in to receive SMS reminders please click on one of the following links:

iOS App
Android App
Website
Automated phone line

SMS reminders look like this and contain the following information

  • Vehicle registration number
  • Location number
  • Parking expiry time and date
  • Reminder to extend your parking session

ReceiptsandReminders3_iOS.png


Email Receipts

PayByPhone provides email receipts to users who opt-in to receive them. For information on how to opt-in to receive email receipts please click here.

SMS reminders look like this and contain the following information

  • Transaction ID
  • Location code
  • Vehicle registration number
  • Location name
  • Parking start time and date
  • Parking expiry time and date

ReceiptsandReminders9_iOS.png


VAT Receipts

PayByPhone provides downloadable VAT receipt on our website for users who require them.

To download a VAT receipt for your parking session please watch the following video or follow the steps below:

  1. Visit paybyphone.co.uk
  2. Click Receipts from the main menu
  3. Login using your mobile phone number and password
  4. On the Receipts Tab use the date selector to define the day(s) you want to receive your parking receipts for
  5. Choose either Save as CSV or Save as PDF
  6. Your chosen receipts will now be download to your computer

 

Please Note: VAT is charged differently dependent on whether your parking location is on-street or in an off-street car park. VAT is applicable for Off-Street Parking, but On-Street Parking is VAT Exempt