At PayByPhone we are about simplifying your journey, so we make it easier for you across all our channels to find parking locations close to your final destination.
Maps
Included in our iOS and Android apps, as well as on our website, is a Maps feature that allows you to search and to identify parking locations close to you, or your final destination, easily. To use our Maps Feature please watch the following video or follow the instructions below.
To use the Maps feature, swipe on the Map tab at the bottom of the home screen.
From here, navigate the map by swiping and pinching the screen.
You can also search for a place or a location by using the search field at the top of the screen.
PayByPhone parking locations are marked by a PayByPhone logo. The further out your view on the map, the more the locations are clustered. A small number in the corner of the logo will let you know how many locations in that spot there are.
As you zoom into a specific area on the map, these locations will disperse and the individual pins will become visible.
By tapping on an individual pin, you will see a pop up with two options:
-
^ - Tapping this will provide you additional information about the parking location such as the Location Number, Parking Time Limits and Accepted Payment Methods.
- Park – This will take you into the payment process and allow you to park at this location.
Note: Parking locations maybe shown in one of three forms:
Pin – This identifies that there is a Parking Location in this area
Polygon – This usually indicates an off-street car park. The image illustrates the boundaries of the car park
Line – This identifies the on-street parking location where parking is available within the line.
To return to your current position on the map, click the following icon
Pin Your Vehicle
For Android users it is possible to pin the location of your vehicle to the map once you have parked to make it simpler to find it again on your return.
To do this, tap on the car icon as shown below and then click Pin Vehicle
To remove the pin once you have returned, click on the car icon again and then tap remove.
Nearby Locations
Nearby Locations is a feature that enables our iOS and Android apps to recommend the nearest parking location to you.
This feature makes it even simpler to identify the PayByPhone location name and code for where you have parked.
When you open the app, it will suggest the locations located within 200m of where you are.
Clicking on the Nearby Suggestion allows you to start the process of creating a parking session. For more information on creating a parking session click here
Note: It’s possible for you to be within 200m of more than one location code, in which case the app may recommend more than one option. Please always double-check the location before parking to avoid registering your parking session at the wrong location code.
Recent Parking Locations
To make it even simpler to re-park at a recent location, the PayByPhone app allows you to quickly recall any locations you have parked at recently.
- On the home screen click on the search field
- Select Recent
- The app will then show you your six recent parking locations
- By clicking on one of the locations you can start a parking transaction. For more information on how to do this, click here
Favourites
To make it even simpler to re-park at a common location, such as your place of work or local town centre, the PayByPhone app allows you quickly to Favourite any locations you may have parked at recently.
To create a favourite location
- Identify the location you would like to favourite either by entering the location number or via the recent or nearby location functions
- Click on the star icon to the right of your location.
- This location has now been added to your favourites
To park at a favourite location
- On the home screen click on the search field
- Select Favourite
- The app shows you your favourite locations
- By clicking on one of the locations, you will be able to start a parking session. For more information on how to start a parking session click here.
To remove a favourite location
- On the home screen click on the search field
- Select Favourite
- The app shows you your favourite locations
- Click on the star to the right of the location you would like to remove. This will now remove the location from your favourites.
Website
A full list of all our clients and the areas in which you can use PayByPhone can be found at www.paybyphone.co.uk/locations. You can also find a list of all the parking locations and relevant location codes.