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  1. PayByPhone Support UK
  2. Creating and Managing your PayByPhone Account
  3. Creating and Managing Your Account - Frequently Asked Questions

Articles in this section

  • In-app alert to restart device
  • Issues regarding the Huawei App Gallery App
  • Forgotten Password
  • How do I change my Password?
  • How do I change my email Address?
  • Parking with a Guest Account
  • Can I change the phone number that's registered to my account
  • Can I add another phone number to my account?
  • I am having problems using the phone service with a Blackberry or another device with a QWERTY keyboard.
  • I'm receiving text message or emails about parking transactions that are not mine?
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Can I change the phone number that's registered to my account

Your phone number is the primary identifier of your account and cannot be changed.

If you have a new phone number, you must create a new PayByPhone account. If your previous phone number is no longer in use, we advise you delete the old account. For information on how to do this, please click here.

 

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Related articles

  • Can I add another phone number to my account?
  • Managing your Account Setting via the Website
  • Creating an Account via Phone
  • I have parked using the incorrect vehicle or entered the incorrect number plate, what should I do?
  • Creating an Account via the PayByPhone Website
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