How to Add and Remove a Payment Card via our Automated Phone Service

You can add multiple debit and credit cards to your PayByPhone account:

 To Add a Card

1. Call 0330 400 7275 or the number on the signage at your parking location
2. Enter your PIN or last four digits of your registered payment card
3. Press *
4. Press 3
5. You will be asked to enter your 16-digit card number using your phone’s keypad
6. You will be promoted to enter the two-digit expiry month
7. You will be promoted to enter the two-digit expiry year
8. Your card is now added.
9. You can end the call or continue to make a parking payment
   
   

Updating a Payment Card

It is not possible to update an existing payment card on our automated phone service

For information on how to update a payment card on the PayByPhone iOS App, click here or Android App click here

For information on how to update a payment card on the PayByPhone website, click here
 

Removing a Payment Card

It is not possible to remove an existing payment card on our automated phone service

For information on how to remove a payment card on the PayByPhone iOS App, click here or Android App click here

For information on how to remove a payment on the PayByPhone website, click here