If you have forgotten your password, you can reset it using the PayByPhone app or website in a few simple steps.
iOS App
- Open the PayByPhone app
- Click Sign in
- Click Forgotten Password or PIN?
- Will be asked to enter the mobile phone number your account is associated with
- Click Send Via SMS
- You will be sent a Password Reset link via SMS – click the link in the message
- You will be asked to enter a new password
- You will be asked to confirm your new password
- Click Reset Password
- You will receive confirmation that your password has been successfully reset
- You can login using your new password
Android App
- Open the PayByPhone app
- Click Sign in
- Click Forgot Password
- You will be asked to enter the mobile phone number your account is associated with
- Click Reset
- You will be sent a Password Reset link via SMS – click the link in the message
- You will be asked to enter a new password
- You will be asked to confirm your new password
- Click Reset Password
- You will receive confirmation that your password has been successfully reset
- You can login using your new password
Web
- Go to paybyphone.co.uk
- Click Sign in
- Click Forgot Your Password
- You will be asked to enter the mobile phone number your account is associated with
- Click Reset Password
- You will be sent a Password Reset link via SMS – click the link in the message
- You will be asked to enter a new password
- You will be asked to confirm your new password
- Click Reset Password
- You will receive confirmation that your password has been successfully reset
- You can login using your new password
Mobile Web Screenshots
Desktop Website Screenshots