Please note: this page refers to Parking Charge Notices issued at Automatic Number Plate Recognition (ANPR) enabled car parks only. For all other PCN's, please refer to the details on your ticket.
If you have been issued a PCN you will need to pay it. Failure to pay the PCN will result in the amount owed to increase and further action being taken.
To pay a PCN, click here
There are some circumstances when you will not be able to pay a PCN online.
- If the PCN is with a Debt Collection Agency or Bailiffs, you should make payment directly to the Agency or Bailiffs as you may be liable for further charges.
- If your vehicle has been Clamped or Removed you should contact us.
Appeal against a PCN
The visit the appeals website, click here
If you would like to make an appeal please see the guidance notes below.
What are acceptable grounds for making a challenge?
Before you begin, you may wish to consider whether you have grounds to make a challenge.
Whether or not any of the grounds for making a challenge apply we can cancel the PCN and refund any sum paid to it on account of the PCN amount if there are, in the particular circumstances of the case, compelling reasons to do so. If you feel we should consider any mitigating circumstances then please provide details in the appropriate section of the PCN challenge form.
How to challenge a PCN
The form is easy to complete and we will require the following information in order to look at your case:
- the Parking Contravention Notice (PCN) number
- the vehicle registration number
- your relationship to the vehicle
- the vehicle owner's contact details, including name and address
- the reason for challenge (and potentially supporting evidence)
What happens next?
Once we receive your challenge, we will aim to reply to you with our response within 10 days of receiving your challenge.
To proceed you will need to fill out an on-line form which you can do by clicking here.